NHTSA Complaint #11436398 — 2017 HYUNDAI SONATA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11436398
Vehicle	2017 HYUNDAI SONATA
Component	STRUCTURE:BODY
Date of Incident	September 24, 2021
Date Filed	October 12, 2021
Mileage	133,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

The contact owns a 2017 Hyundai Sonata. The contact stated after opening the trunk, it failed to close. The contact tied the trunk closed with a rope. The contact received notification of NHTSA Campaign Number: 21V619000 (LATCHES/LOCKS/LINKAGES) however, the part to do the recall was unavailable. The vehicle was taken to the local dealer who stated the parts were not available. The dealer was able to close the trunk and informed the contact not to open the trunk. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The approximate failure mileage was 133,000. Vin tool confirms parts not available.

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