NHTSA Complaint #11436120 — 2017 DODGE CHARGER

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11436120
Vehicle 2017 DODGE CHARGER
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The Uconnect radio has a defect where the touchscreen separates from the radio. The touchscreen starts doing phantom touches on its own and it is very startling. It goes out of control and repeatedly changes settings and applications. It becomes a very serious road hazard as well as health hazard. It is distracting with the beeping noises it makes and the jumping around of the screen. It phone dials people on it's own while I am driving. It will also change the A/C to heat and that is not good during a Florida summer. An additional issue is as the glue melts, it can leak onto the wiring of all the components under the screen including the AC, all the parking sensor and traction control off controls. Yes it is available for inspection. The dealership said the only resolution is for me to purchase a brand new radio. This is a defect!

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