NHTSA Complaint #11435778 β€” 2014 SUBARU FORESTER

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11435778
Vehicle 2014 SUBARU FORESTER
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

Several warning messages appeared on the dash at the same time: Check engine, Check emissions control system, Hill start assist system needs to be checked. In addition, the pictures of a car climbing a hill and a car with swerving skid marks behind it lit up. (I don't know the official names of these icons.) The engine then either lost power and would not accelerate when I pressed the gas pedal or would rev and accelerate on its own, even when I had the brake depressed. I have taken my car into the dealership 4 times over the past two years for this same issue. I do not have the exact dates of the first two instances, but the last two were on July 7, 2021, and September 17, 2021. Each time the dealer has been able to verify the warning lights and unintended acceleration. They say the problem is with the brake pedal assembly and have replaced it with a new assembly 3 times. They're working on the 4th one right now.

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