NHTSA Complaint #11435749 — 2017 JEEP RENEGADE

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11435749
Vehicle 2017 JEEP RENEGADE
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

While driving on a busy freeway the car started violently jerking to the left. I slowed and moved to the right lane as the jerking became more and more frequent. By the time I made it to the next exit the car had become difficult to control. As I took the next exit the power steering failed completely. I've had the car to the dealership and a second mechanic. both say it is a failure of the Electronic Control Unit and the steering column needs to be replaced. I barely managed to get the car off the freeway. I hate to think what could have happened had this occurred on a twisty road rather then a fairly straight stretch of freeway. I had no warning. first indication of the problem was the car jerking to the left. Warning lights didn't come on till power steering failed about a mile down the road.

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