NHTSA Complaint #11435687 — 2018 CHRYSLER PACIFICA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11435687
Vehicle	2018 CHRYSLER PACIFICA
Component	ELECTRICAL SYSTEM
Date of Incident	October 5, 2021
Date Filed	October 6, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The problem occurring on the vehicle is the inability of the vehicle to start despite the battery being fully charged. A little red dot 🔴 appeared on the instrument panel upon starting vehicle the day prior to incident. The day of the incident the vehicle wouldn’t turn over and the check engine light had come on. Upon calling AAA the vehicle had been jumped and started up fine. Next morning vehicle would not start and had to be jumped again. AAA was called again and they checked the battery and it was good. They felt there was a problem with the relay system. Also to be noted, the battery for the auto start/stop system is currently dead; dealership said it wouldn’t cause any problems If it wasn’t replaced. The battery for the key fob had been replaced a few months prior to this incident. Vehicle can be available for inspection. My family runs the risk of being stranded if the problem persists.

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