NHTSA Complaint #11435420 — 2013 HYUNDAI SONATA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11435420
Vehicle	2013 HYUNDAI SONATA
Component	ELECTRICAL SYSTEM
Date of Incident	October 3, 2021
Date Filed	October 4, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

Normal weather, normal day. Hybrid car. Starts fine and drives as usual. Yesterday at 55mph got immediate alert to pull over. Barely able to pull over safely then car turns off and will not turn back on. Clicking under hood. No indication of battery or hybrid issue. Scan codes completely different than dealership advice. No exact indication of issue. Could have caused accident at 55pmh and electrical system go out like that. Battery died while on side of road. Towed to dealership and they said its a bad 12v battery ( but it was fine ) and a fuse and a "pre-charge hybrid relay" whatever that is. Thousand dollar repair that caused car to be forced off road while driving highway speed. Bottom line, everything prior was fine, no indication of any battery issue, no hard starts nothing. While driving system failed and then unable to restart. Many similar complaints online.

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