NHTSA Complaint #11435377 — 2013 BUICK LACROSSE SUSPENSION

Complaint Details

ODI Number	11435377
Vehicle	2013 BUICK LACROSSE
Component	SUSPENSION
Date of Incident	August 1, 2021
Date Filed	October 4, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

The contact owns a 2013 Buick Lacrosse. The contact received notification of NHTSA campaign number: 20V764000 (Suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

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