NHTSA Complaint #11444916 — 2013 BUICK LACROSSE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11444916
Vehicle 2013 BUICK LACROSSE
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

I purchased the vehicle in 07/2021 through the Drive time Dealership. The first concern is that as you go over the agreement the cost of the vehicle is well over the actual blue book value which $24,000 plus. But then there is the blinded words which cover the interest rate and the false mathematics that is used to confuse you. I realized that in the end of that process it is stated that I would owe $70,000 plus which one can buy 3,4, vehicles or a home. I ask that this transaction be investigated. My ethnicity was the motivating factor to become victimized just the commission. My second complaint which also support my reasonings as to this filing is due to the lack of reply towards the recall ( NHTSA- 20V764) Manufacture Recall Number:N202308930. I called the GM Manufacture on 07/27/2021 and was told that the Remedy was not yet available. It has been over a month period . According to the initial date the Recall came effect which was Dec. 10/2020 it has now been 2 years 14 days sense recall and I have yet to receive relief about this serious safety issue. I am asking for an investigation to initiated. It is not good the way consumers are being manipulated for monies we work hard for as good unfortunate Citizens. The 3rd incident occured when I was traveling east on 40-E going to work I felt the rear of the vehicle drop low( downward) which caused me to lose traction i need the recall completed Thank you.

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