NHTSA Complaint #11435280 — 2011 NISSAN MURANO
SUSPENSION issue reported to NHTSA
Complaint Details
| ODI Number | 11435280 |
| Vehicle | 2011 NISSAN MURANO |
| Component | SUSPENSION |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
I was backing out of my drive when we heard a loud sound from the rear of the car. We though I had ran over something. As I drove we could hear a thumping sound from the rear of the car when we drove over a bump in the road.. It became louder the more I drove sounding like a hammering sound. I crawled under the car and discovered the frame had rusted allowing a bolt and bracket to move. This is causing the metal thumping sound we heard. I have parked the car and stopped driving it due to the possibility of the frame and suspension separating while moving. This is my wife's car and she loves it but we can't operate it due to the safety hazard. I searched this issue and have found many other Nissan Murano owners that have experienced the same issue. This is a serious safety issue Nissan should have addressed with their vehicles and with ours. My wife could have been placed in a dangerous position if I had not discovered this in time. Nissan should repair and or recall the affected vehicles to avoid possible serious bodily injury due to a loss of control created by this issue.
Related Complaints for the 2011 NISSAN MURANO
Other SUSPENSION Complaints
#11574299
Premature Subframe Corrosion: first noticed a knocking noise coming from under rear driver side area when going over...
#11565656
Rear subframe corrosion and break. Front subframe perfectly ok, obviously under the exact same driving conditions. ...
#11546755
2011 Nissan Murano, While pulling into a parking area the left rear (drivers side) wheel collapsed. Fortunately this ...
#11511746
This is a follow up to my first submission to include the pictures of the defective subframe we had to replace and th...
#11506432
Rear sub frame rusted through on passenger side. Allows irregular motion of wheel and bumping of detached parts. Caus...
Recent Complaints for the 2011 NISSAN MURANO
#11699814
AIR BAGS
The passenger airbag warning light illuminated and remains on. A Nissan dealer diagnosed the issue as a failure of t...
#11610293
STRUCTURE:BODY
Hi i see this vehicle had a recall campaign previously under notice P1261/NTB12-003/NTB14-076. This campaign includes...
#11610293
UNKNOWN OR OTHER
Hi i see this vehicle had a recall campaign previously under notice P1261/NTB12-003/NTB14-076. This campaign includes...
#11584830
AIR BAGS
Dashboard light started flashing indicating airbag error. Light indicating passenger airbag inoperative on center st...
#11584830
SEATS
Dashboard light started flashing indicating airbag error. Light indicating passenger airbag inoperative on center st...