NHTSA Complaint #11435227 — 2017 HYUNDAI SONATA

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11435227
Vehicle 2017 HYUNDAI SONATA
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

On a dark or dimly lit road the low beam headlights create a sharp boundary looking through the windshield with headlight illumination on the lower area and darkness on two thirds down from the top of the viewing area. It is as if the windshield has a line horizontally across it two thirds down in the field of view. The line bounces when the car bounces and dark upper portion can not be properly viewed through to see the road ahead. It is a safety issue due to poor visibility. The dealer has said a few times there is no issue and no reported issue. All they could do was adjust the headlights an inch. It didn't help. I don't drive it at night unless I have no choice and only very short distance. It got much worse recently. I won't sell this car to anyone, its not safe.

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