NHTSA Complaint #11435135 — 2016 FORD FOCUS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11435135
Vehicle	2016 FORD FOCUS
Component	SUSPENSION
Date of Incident	September 30, 2021
Date Filed	October 1, 2021
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2016 Ford Focus. The contact stated while driving approximately 55 MPH, she heard an abnormal sound coming from underneath the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer and was diagnosed with needing the sway bar links replaced. The vehicle was repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 35,000. Consumer replaced sway bar link twice, once in Sept and second in Oct.

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