NHTSA Complaint #11435102 — 2016 FORD F-350

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11435102
Vehicle	2016 FORD F-350
Component	SUSPENSION
Date of Incident	September 28, 2021
Date Filed	October 1, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	UT

Consumer Description

ON TUESDAY SEPTEMBER 28, 2021 I WAS DRIVING MY F350 2016 ON THE FREEWAY AT FREEWAY SPEED 75MPH I WENT OVER SOME ROUGH ROAD AND MY TRUCK STARTED TO VIIOLENTLY SHAKE WITH OUT ANY WARNING. LUCKILY I WAS IN THE LEFT LANE SO I PROCEEDED TO STEER IT INTO THE EMERGENCY LANE FEARING FOR MY LIFE NOT WANTING TO HIT THE CONCRETE BARRIER. I TURNED MY EMERGENCY LIGHTS ON AND GOT OUT OF MY TRUCK EXPECTING TO FIND TIRES MISSPLACED. I GOT BACK ON THE FREEWAY INTO THE SLOW LANE AND WENT HOME SLOWLY. I CALLED MY DEALERSHIP AND MADE AN APPT FOR THE NEXT DAY. AFTER LOOKING AT MY TRUCK THEY CALLED ME WITH A $2200 ESTIMATE! MY TRUCK IS A 2016 F350 AND ONLY HAS 43,000 MILES ON IT. THIS SHOULD NOT BE HAPPENING, THIS KIND OF FEAR SHOULDN'T BE EXPERIENCED WHEN I LOVE TO DRIVE MY TRUCK. I AM SURE THIS WILL HAVE AN EFFECT ON ME WHEN I GET IT BACK, PTSD. NOT A HAPPY FORD DRIVER

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