NHTSA Complaint #11435017 — 2011 MITSUBISHI OUTLANDER SPORT

The contact owns a 2011 Mitsubishi Outlander Sport. The contact received a recall notification for NHTSA Campaign Number: 20V279000 (Structure, Suspension) however, the contact was unable to schedule the recall repair because she was unable to get a response from the dealer. The contact stated while driving 45-50 MPH, she heard an abnormally loud sound coming from underneath the vehicle. The automatic braking system warning light is illuminated. The contact stated that the driver’s side front wheel was facing sideways. The contact stated the vehicle was towed out of the highway. Then, the vehicle was towed to the independent mechanic who diagnosed that the lower control arm was severely corroded and had fractured. The manufacturer and the dealer were not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 43,000.