NHTSA Complaint #10723353 — 2011 MITSUBISHI OUTLANDER SPORT

TL* THE CONTACT OWNS A 2011 MITSUBISHI OUTLANDER SPORT. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD PULL TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE A WHEEL ALIGNMENT WAS PERFORMED, BUT THE FAILURE CONTINUED. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY PULLED TO THE RIGHT. THE DRIVER LOST CONTROL AND CRASHED INTO A BRICK BOULDER. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. ALSO, WHILE DESCENDING DOWN A HILL AT APPROXIMATELY 5 MPH, THE MESSAGE "VEHICLE IMMOBILIZED" SUDDENLY DISPLAYED AND THE BRAKES WOULD NOT OPERATE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED MULTIPLE ELECTRICAL MALFUNCTIONS, SUCH AS NOT IMMEDIATELY SHUTTING OFF WHEN PRESSING THE OFF AND ON BUTTON AND THE WINDOWS WOULD NOT CLOSE INTERMITTENTLY. WHEN SOMEONE TOUCHED THE METAL ON THE VEHICLE, THE PERSON WOULD EXPERIENCE ELECTRICAL SHOCKS. THE CAUSE OF THE ELECTRICAL FAILURES WERE NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 39,266. .... UPDATED 06/30/15 *BF UPDATED 10/18/2017*CN