NHTSA Complaint #11434900 — 2008 JEEP WRANGLER

The contact owns a 2008 Jeep Wrangler. The contact stated while driving 35 MPH, the air bag warning light illuminated. The vehicle was taken to the dealer who diagnosed that the air bag clockspring had failed. The vehicle was repaired under NHTSA Campaign Number: 13V176000 (Air Bags). The contact stated that the failure had been reoccurring while driving. The vehicle was taken back to the dealer and was repaired under NHTSA Campaign Number: 16V290000 (Air Bags) however, the failure persisted. The vehicle was taken to the dealer and the clock spring was replaced. The contact stated that the failure had been reoccurring and the turn signal switches were no longer responding. The vehicle was taken to the dealer who informed the contact that she would be responsible for the cost of the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 120,000.