NHTSA Complaint #11635573 — 2008 JEEP WRANGLER

Have tried twice by phone to request the closest Jeep dealership recommended on the numerous recall cards mailed to have recalls fixed at Williams Chrysler Dodge Jeep Ram, 1100 E Main st., Stigler, OK. 74462. Each contact with dealership to get appointment to fix recalls fixed the individual asks “what is the VIN number?” give requested info then ask “Did you purchase at our location?” No we did not was purchased in Texas when husband was on R&R from being deployed in Middle East. The person then states”Give good contact number and when the parts arrive will call to make appt to fix recalls.” This has been over six month period with no calls or resolution. I am [XXX] and need to have reliable and above all safe transportation for my spouse who retired 24 yrs active army to drive me. I have tried to be patient and polite that maybe he forgot or misplaced info but appears that since we did not purchase there they feel no need to fix our by law recalls. So any help from your end would be greatly appreciated. Don’t like making out any kind of complaint but need these recalls fixed or vehicle in question will remain parked due to the fact our recalls may or may not injure us and we are not willing to chance dying in a vehicle the manufacturer is responsible for those recalls. Thank you for your time and hope by this investigation this dealership will not refuse any requested recall fixes because of where it was purchased. Finally, due to this report will feel more comfortable going to another Jeep dealership due to repercussions of my filling this complaint. Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)