NHTSA Complaint #11434899 — 2019 SUBARU ASCENT

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11434899
Vehicle	2019 SUBARU ASCENT
Component	STEERING
Date of Incident	September 29, 2021
Date Filed	September 29, 2021
Mileage	14,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The contact owns a 2019 Subaru Ascent. The contact stated that while in the middle of an intersection, the power steering assist failed as the power steering disabled warning message appeared on the instrument panel. The contact had to use excessive force to complete the turn as several other unknown warning lights illuminated. After she pulled over, the contact was able to resume normal driving after the vehicle was restarted. The contact then called the dealer who informed her to bring in the vehicle to be inspected. The vehicle remained in the possession of the dealer and was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 14,000. The VIN was not available.

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