NHTSA Complaint #11482318 — 2019 SUBARU ASCENT
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11482318 |
| Vehicle | 2019 SUBARU ASCENT |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
My Subaru Ascent stopped dead while I accelerated to go on the interstate. All the idiot lights came on. The steering stopped working, the gas acceleration stopped working and my Subaru Ascent 2019 died in the middle of the interstate. I had to pay $150 for a tow to the nearest Subaru dealership, even though I was 65 miles from my home. It would have cost $450 to be towed to my local dealership. The dealership wouldn’t tell me if this was covered by warranty because they didn’t know. I was at about 65,000 miles and my original warranty had ended. In the end, Subaru replaced my transmission but never gave me a loaner. Subaru also kept saying it would be done soon, but took a week. In the mean time I had to find a way to work, and pay the tow bill. Now, my Subaru Ascent is feeling like it did before, such as hesitation when stepping on the gas. I believe Subaru put in a transmission that was the previous recalled one. I also believe that Subaru lied to me about putting in a brand new transmission. I have tried to make a service appointment for the recall and problems with the transmission, but there are no appointments available. I stopped looking when I got to the bookings that were a year out. No warning lamps before this, just hesitation when stepping on the gas pedal.
Related Complaints for the 2019 SUBARU ASCENT
Other POWER TRAIN Complaints
#11702574
Over the past few months the transmission has started randomly refusing to engage. When entering the expressway, you ...
#11674836
While driving on the highway, my vehicle suddenly lost the ability to accelerate—this is the second time this has hap...
#11661510
I purchased the car brand new in 2019. Shortly after purchasing, the transmission started having hesitation and slipp...
#11651625
When trying to maintain highway speeds (65 to 70 MPH) and driving in mountainous terrain of Pennsylvania, Maryland, o...
#11645838
Transmission belt broke while driving resulting in a catastrophic failure.
Recent Complaints for the 2019 SUBARU ASCENT
#11717497
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2019 Subaru Ascent. The contact stated that while the engine was idling, exhaust fumes entered the...
#11713281
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I leased a 2019 Subaru Ascent (VIN: [XXX] ), which is equipped with the EyeSight driver-assist system. In the Spring ...
#11713281
FORWARD COLLISION AVOIDANCE: WARNINGS
I leased a 2019 Subaru Ascent (VIN: [XXX] ), which is equipped with the EyeSight driver-assist system. In the Spring ...
#11686854
SERVICE BRAKES
The break pads had to be renewed after 2.5 months because the ABS was engaging every time I used the breaks. At all ...
#11681026
ELECTRICAL SYSTEM
The battery is draining so quick that the car doesnt start at all. The battery drained completely in 3 days and it’s ...