NHTSA Complaint #11434861 — 2013 RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	11434861
Vehicle	2013 RAM 1500
Component	SUSPENSION
Date of Incident	January 1, 2021
Date Filed	September 29, 2021
Mileage	99,618 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

The contact owns a 2013 Ram 1500. The contact stated the vehicle had seized and the air ride system became inoperable. The front end was lower than the rear end. The vehicle was taken to a local dealer where the contact was informed that the air ride pump needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 99,618.

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