NHTSA Complaint #11434718 — 2012 HYUNDAI SONATA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11434718
Vehicle 2012 HYUNDAI SONATA
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I am a 74-year-old widowed, retired Federal Government worker. I purchased a 2012 Hyundai Sonata in October 2011. This was supposed to be my retirement car. I bought it new from Torrance Hyundai. This car has been a problem from day one. I have a lengthy list of problems. It has only 54,000 miles and will be 10 years old next year. Some of the problems are the gas meter does not work (I don't how much gas I have in my car. For a senior citizen that is not good. My windows button does not work, and my voice control and Bluetooth does not work (it was replaced once) I have a ticking when I turn my car. (Dealer said it would cost $2000. to fix. (it was fixed once) I have an oil leak that a Mechanic told me to take it back to the dealer, it should be covered. (It is not) My dashboard is cracked. (not cover). I have had two Hyundais. The hatchback (one of the first in the USA) and worked fine, and another Sonata in the '90s. I loved them both. Before my favorite was the Toyota, now since this car has all these problems and is paid off. I will never buy a Hyundai again. I looking to buy a small SUV and it will not be a Hyundai. I am ready to tell the media and everyone that would listen about this car and the problems I have had from day one. I have a list of service orders on some of these problems. I was once a loyal Hyundai owner, but now I cannot give my praise to this car or this company. I have a limited income and now I must go back into debt because of your piece of junk. Thank you for making my senior years enjoyable. I like to put this out to the media for all to know of how you treat your customers that have been loyal. I complained about this with Hyundai customer service and received a case number and told to make appointment for them to check the car. But, they didn't tell me it would cost $169.00. It is unsafe to drive cracks in your dashboard where the airbags are located and for a senior to worry about the amount of gas she has.

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