NHTSA Complaint #11434543 — 2017 HONDA CR-V

I was driving with my grandchildren in my 2017 CR-V AWD and when I stopped the vehicle I was unable to put the car in park. I could not move the gear shift and then the gear shift knob fell off. I had to call my husband who was able to rig it so that we could put the car in our driveway. I researched online and on this site and see that it is a known problem. I took the car to the dealership today. They stated that it was a recall but that my car VIN was not included in the recall. My car was the first one that they had repaired that was not included in the recall. I had it fixed and paid $82.96. It is not just the money that upsets me but the fact that I was stuck with no way to put my car in park and that they knew about the problem but had not notified me to get it fixed. I did do an online chat with a Honda rep and am waiting to hear back from them. I only had 28,209 miles on my vehicle. I was not given the old parts after the repair