NHTSA Complaint #11645533 — 2017 HONDA CR-V
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11645533 |
| Vehicle | 2017 HONDA CR-V |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
My 2017 CR-V (~$80k miles) will randomly fire every system or warning alert on the dashboard. This includes vital or important alerts like Brakes, Check engine light, Tire pressure, etc. There has been no way to reset it, and it persists through car restarts, system reboots, and driving. The first time this happened was [XXX], and I was able to reset it. However, it has returned a month and a half later ([XXX]) and there has been no remedy or reset that has worked. This issue is extremely dangerous, as it completely mitigates the safety features put in place for this vehicle. With all of the system warnings misfiring and no way to reset or check which are legitimate versus a complication, I am putting myself and others at risk if I drive. I will not know if there is a true issue with a tire, my engine, my brakes... I need my car but am wary of driving it now to keep myself and others safe. It also makes some features inaccessible (i.e., cruise control). I conducted further research prior to taking it to the dealership to better understand the potential cause and what could be done. After conducting that research, it seems this is a VERY common and fairly well-known issue. I have linked one of several forums demonstrating the scope of this issue. Example forum: [XXX] The system misfires are being diagnosed as issues with the fuel injectors, and owners are getting told to replace those fuel injectors to remedy the issue (cost of which equals around $1,400-2,200). Few also report that following installation of new fuel injectors, the issue has come back. Not everyone has ~$2k to fix an issue that is so common it should have already been addressed by Honda. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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