NHTSA Complaint #11434492 — 2011 FORD FUSION UNKNOWN OR OTHER

Complaint Details

ODI Number	11434492
Vehicle	2011 FORD FUSION
Component	UNKNOWN OR OTHER
Date of Incident	September 23, 2021
Date Filed	September 27, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

I let my 16 year old daughter use my 2011 Ford Fusion SEL. Last Thursday she and my 15 year old daughter were leaving school and suddenly she could not steer. They were both very frightened. There was an error message Power Steering Assist Fault. I came to the school, let them drive my SUV home, and although I have driven many vehicles over the years without power steering it was very difficult to drive. I understand there was a recall in 2015 for this issue but not for Fusions with 3.5 L engines. Why? There have been many complaints and it's only a matter of time before someone gets killed. Please recall this. I can not afford to have this fixed and I don't want to sell a deadly car.

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