NHTSA Complaint #11434491 — 2018 GENESIS G80

In general, when you release your grab from the steering wheel, it automatically return to a straight position, but when I steer my vehicle to the right then steering wheel is fixed in to the right position and not turning back, only way to steer in the front direction is using your force to steer it, which means if I failed to steer the wheel into the straight position then my car will get out of the lane and eventually collide with other structures, vehicle, or person I complained this many times before today to Genesis of Auburn service center but answer I received every time from the service center is they found nothing wrong, but the problem is getting worsen now, back then it only happens on the high-speed in highway but now it occurs in low-speed while driving in city