NHTSA Complaint #11434390 — 2018 HONDA PILOT

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11434390
Vehicle 2018 HONDA PILOT
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The Auto Engine Idle feature does not work properly. When the car is at a light, the engine idle is activated and the car is put into a slumber mode, when the brake is depressed. On occasion, when it is time to go, the car then turns off when the gas is depressed. This is extremely dangerous as then you are stuck at an active intersection and need to turn the car back on. I've discovered a wealth of other owners with this issue here. My issue is consistent with their reports. https://www.carproblemzoo.com/honda/pilot/car-stall-problems.php In my research, the Honda dealers are not doing anything to fix it, and there has been no thoughtful feedback from the company. I will be taking this to our dealer as well, but am not hopeful given that it appears to be a fundamental design / software issue, not repairable in the fields. I literally have found no evidence that it is fixable without maybe a software upgrade.

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