NHTSA Complaint #11434331 — 2021 NISSAN KICKS

On September 5th 2021 I purchased a new Nissan Kicks from Pine Belt Nissan, 229 Route 37 East of Toms River, NJ. 08753. On Saturday September 11th 2021 I was on my way to work and stopped at the light, the car make a different sound and feel. By the time the light changes and I get to around 100 feet at the gate to the development the car shuts off. I looked around to see if I did anything wrong and to my knowledge I didn’t. The car was still in drive my foot was still on the brakes and on the dash board was the oil and engine lights, then a flash warning saying to push the brakes and start switch to start. I just did exactly that and at the end of work I went to the dealer to have them check the car. I was told to return on Monday. At my return to the dealer on Monday September 13th 2021 I was told the service department cannot recreate the problem, so I should continue to drive the car and if it happens again to take pictures and bring it in. Well on September 16th 2021 it shuts off again this time on a busy street with cars honking and people shouting at me. This time I took the pictures and drove directly to the dealer. I was given a rental and was told they will try to recreate the problem. On September 18th 2021 I receive a call from Gary in service who informed me to bring the rental back and pickup my car because they cannot find anything wrong with it. I returned the rental and request anew kicks because I feel unsafe in the other one. My sales person showed me two new cars saying it’s the only new vehicle on the lot. I decline that offer as well as the offer to trade in the car at a loss to me and take another car. I was then referred to Nissan customer service at consumer affairs by Mike one of the managers. I spoke to a David on September 22nd 2021 and said they will call me in three days. On the 23rd I receive a call from Mia saying the same thing the dealer said. I told her I need my money back, a different car or an atty. She said to get an attorney