NHTSA Complaint #11434308 — 2021 RAM 1500

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11434308
Vehicle	2021 RAM 1500
Component	ENGINE
Date of Incident	September 10, 2021
Date Filed	September 24, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Vehicle stalls while driving leaving occupants stranded in travel lane. Restart times vary, with the shortest time to restart being ten minutes. Dealer service could not replicate. Our code reader found that a fuel pump circuit code PO627 was present. Dealer cleaned ground connection and released vehicle in five days. Three days later problem repeated and vehicle would not start (all video recorded) and it was necessary to have it towed back to dealer with only 153 total miles on odometer. I did not have my code reader so I couldn’t check before it was towed. Vehicle has remained at dealer for last 15 days with the problem unresolved

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