NHTSA Complaint #11434111 — 2015 KIA OPTIMA

The contact owns a 2015 Kia Optima. The contact had initially taken his vehicle to a local dealer to be serviced under NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulic). Upon return of the vehicle, the contact stated that the vehicle failed to start up after multiple attempts. The contact then took the vehicle to an independent mechanic where the alternator was replaced. The independent mechanic also informed him that the battery would charge to full capacity and referred him back to the dealer. The vehicle was towed to the dealer, but the dealer could not find a failure after an inspection. After a few weeks, the contact stated that the failure returned as the ABS warning light illuminated on the instrument panel. The contact also stated that while his son was driving at 50 MPH, the vehicle stalled while on the highway. The contact was able to restart the vehicle and had the battery checked by another independent mechanic. The contact’s son was informed that the battery was not linked to the failure. The contact’s wife had called the manufacturer and filed a complaint. The vehicle has been repaired. The failure mileage was approximately 60,000. The VIN was not available. Consumer would like to withdraw the complaint since it has been repaired.