NHTSA Complaint #11434103 — 2016 TESLA MODEL X

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	11434103
Vehicle	2016 TESLA MODEL X
Component	STRUCTURE
Date of Incident	September 15, 2021
Date Filed	September 23, 2021
Mileage	77,900 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The contact owns a 2016 TESLA Model X. The contact’s wife stated while driving 15 MPH, she heard a sound coming from underneath the vehicle and the rear passenger’s wheel was bent outward from the subframe of the vehicle. The contact stated no warning light was illuminated. The vehicle was towed to the local dealer and it was diagnosed with needing the control arms to be replaced. The subframe assembly was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 77,900.

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