NHTSA Complaint #11433973 — 2010 CHEVROLET TRAVERSE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11433973
Vehicle 2010 CHEVROLET TRAVERSE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

My check engine light started coming on and found out from mechanic there was an issue with the stretching of the timing chain (P0008) . Car started making clanging noises and now needing a $3000 repair . After researching the problem, I have found out that there was an ongoing problem with belts and had recalls for 2009 , which was covered. Gm knowing there was a faulty design tried to reprogram the oil life monitor as a corrective action for the population of vehicles meaning THEY recognized the sensitivity of system. It wasn’t effective enough because now people are having issues at higher mileage and outside their warranty. GM knew this would happen and are now pushing the cost onto their loyal customers. GM needs to show loyalty to their customers and own up to the poor design. My traverse is now drivable and with all the financial difficulties of the pandemic , I can’t afford the repair.

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