NHTSA Complaint #11433965 — 2013 TESLA MODEL S

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11433965
Vehicle	2013 TESLA MODEL S
Component	VEHICLE SPEED CONTROL
Date of Incident	May 15, 2021
Date Filed	September 22, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

i was driving over 100mph, let off the accelerator and the car kept going that fast. Then all of warning lights came on, traction turned off, anti skid turned off. etc etc. I immediately applied brakes to NO affect. I called the Tesla Road Side Assistance. Lady was on the phone looking at my warnings. She could see the same warnings i was seeing. Applying brakes as hard as possible got the car to eventually slow down. It acted like the Cruise Control was stuck on 100mph. BUT, i never turned it on. EVER. This happened around first of May. Well two weeks later it happened again. This time Help Desk referred it to Jacksonville Service Center. The mechanic said he referred it to the "engineering" team at Tesla on 6/10/21. Have not heard back, I have been there several times, NO help at all. Refuse to discuss it.

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