NHTSA Complaint #11638261 — 2013 TESLA MODEL S

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11638261
Vehicle	2013 TESLA MODEL S
Component	VEHICLE SPEED CONTROL
Date of Incident	January 16, 2025
Date Filed	January 24, 2025
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

The contact owns a 2013 Tesla Model S. The contact stated that while driving 30 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed. The contact stated that the message "Take to Service" was displayed. The local dealer was contacted, and the vehicle was towed to the dealer by Tesla Insurance to be diagnosed. The contact was informed that the drive unit was rusted and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure via email and a letter. The approximate failure mileage was 150,000.

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