NHTSA Complaint #11433820 — 2015 KIA SOUL

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11433820
Vehicle	2015 KIA SOUL
Component	ENGINE
Date of Incident	May 9, 2021
Date Filed	September 21, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The contact owns a 2015 Kia Soul. The contact stated while driving 72 MPH, she became aware that the vehicle was overheating with the high engine temperature warning light illuminated. The contact pulled over to the side of road to let the vehicle cool down. The contact then restarted the vehicle and heard a loud knocking noise coming from the engine. The contact had the vehicle towed to a local dealer who inspected the vehicle and diagnosed the vehicle with engine damage. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

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