NHTSA Complaint #11433699 — 2012 LINCOLN MKZ UNKNOWN OR OTHER

Complaint Details

ODI Number	11433699
Vehicle	2012 LINCOLN MKZ
Component	UNKNOWN OR OTHER
Date of Incident	September 20, 2021
Date Filed	September 20, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

DRIVER'S SIDE DOOR LOCK WILL NOT UNLOCK FROM INSIDE OF CAR. THIS IS A SAFETY FACTOR IN THE EVENT OF AN ACCIDENT. NOT ABLE TO OPEN DOOR FROM INSIDE - HAD TO ROLL WINDOW DOWN AND OPEN FROM HANDLE ON OUTSIDE OF CAR. VEHICLE WAS STATIONARY. Note There is at least one other report of this happening on your web site and YouTube has several videos of others having this problem and how to replace the handle when this happens

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