NHTSA Complaint #11433634 — 2014 HYUNDAI SONATA

The contact owns a 2014 Hyundai Sonata. The contact received a recall notification for NHTSA Campaign Number: 20V121000 (FUEL SYSTEM, GASOLINE), however, the Ford dealer he purchased the vehicle from informed him that she would need to contact a Hyundai dealer to schedule a recall repair appointment. The contact stated while his wife was parking the vehicle in the driveway, the gas pedal was not depressed however the vehicle accelerated on its own and crashed into the garage door. There were no warning lights illuminated. The contact sustained injuries on the right knee but did not seek medical assistance. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer and the manufacturer were not notified of the failure. The approximate failure mileage was 55,000.