NHTSA Complaint #11433550 — 2015 KIA OPTIMA

I was driving on the highway going about 55 miles per hour when suddenly the dashboard lights illuminated and car seemed to power down quickly. I barely had time to pull over to the shoulder of the road when the car completely shut down. I could not get the car to start backup and I had to call a towing company to the scene to tow the car to the Kia dealership. My safety and the other occupants safety were put in grave danger, especially driving on a highway where the speed limit is minimum 55 miles per hour. The car dealership confirmed the problem with me, but there is a significant wait time of 2 weeks or more before they can begin performing necessary repairs to the vehicle. Their excuse was an abnormally high number of other Kia Optimas ahead of my vehicle, waiting on parts from Korea, and the warehouse being backup due to the parts shortage. There were no warning lamps or noises prior to the car completely shutting down while driving 55 miles per hour on the highway. It was sudden and caught me off guard and I tried not to panic during the entire dangerous and scary situation. I have been without a replacement vehicle for over two weeks because you cannot get the rental/loaner coverage until the car has been formally diagnosed by a technician. I am paying out-of-pocket until I get the rental car coverage that Kia told me I would qualify for once the car is officially diagnosed and a timeframe is given for estimated date of full repair and pick up of the vehicle.