NHTSA Complaint #11433356 — 2021 NISSAN ROGUE

Exiting a parking lot 6:45 pm 9/16/21, after braking and shifting gears from reverse to drive, the vehicle took off at top speed without my depressing the gas pedal. I negotiated a right turn with great difficulty because of high speed and pulled off to the side of the next block, braked hard, stopped, and turned off the engine. Each time I tried to restart the engine it roared into high speed (speedometer flew instantly to 140 mph) and the vehicle lurched forward without my touching the gas pedal. I repeated attempts at normal start several times; each time the roar and lurch recurred. I turned off everything and called a friend to pick me up. By the time she arrived about ten minutes later, I heard a loud pop/click in my otherwise totally silent vehicle and looked down to see the gas pedal rising up from the floor. I was then able to start it normally and drive a few blocks home to my garage. Today I have contacted a large dealership (not the smaller one where I bought this new vehicle off the showroom floor 6 months ago) to see if incidents similar to this incident had occurred with their customers. The receptionist canvassed 4 service techs who had heard of no such thing. (The last time this happened to my knowledge was with Lexus and Camry in 2007, when 5 people died in high speed highway crashes in California and the gas pedal assemblies were recalled. Toyota attributed the gas pedal malfunction to floor mats at the time. Congressional hearings were held.) The floor mats in my vehicle are rubber trays molded to the shape of the individual interior. They cannot move or impede the gas pedal in any way. My vehicle has been serviced by the dealership on schedule since purchase March 10, and the monthly vehicle report--testing conducted remotely--I receive by email finds nothing wrong with any component. However, the highly advertised safety and convenience features of this 2021 vehicle expired on September 10 and are now available only by paid subscription