NHTSA Complaint #11433265 — 2021 NEWMAR BAY STAR SPORT

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11433265
Vehicle 2021 NEWMAR BAY STAR SPORT
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

On this 2021 Bay Star Sport 2702 motorhome from August 3 through September 15, the "Brake Applied - Power Reduced" light on the unit's console came on 42 times. This is a sporadic occurrence which is a very safety hazard and an accident is going to happen causing death to others. When slowing down or stopping completely and ready to accelerate, the Brake Applied - Power Reduced comes on locking all wheels and you are only able to go a maximum of 5 mph. You need to hit the brakes hard to release the locked wheels and continue. This does not help the person behind you when you are suddenly hitting the brakes to release this Brake Applied - Power Reduced". This may happen numerous times regardless if you are slowing down, stopping, turning right or left. There was a recall NHTSA #21V202/Manufacturers Recall #21S17 which was corrected due to not enough grease in rear end. Shortly after that the Brake Applied - Power Reduced light occurred of which an entire new rear end was installed into the unit. At Wallwork Ford Truck Center they hooked up the IDS and scanned all modules for codes; all modules passed. They also removed, reset and reinstalled a brake lamp switch after contacting the Ford hotline contact ID #118372635, but the test drive showed the Brake Applied - Power Reduced light came back on. They hooked the IDS computer back on the unit which came back as 'all modules passed'. We are stumped and frustrated as this unit in brand new and cannot be driven anywhere without this "Brake Applied-Power Reduced" light coming on. There is only 2616 miles on the unit.

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