NHTSA Complaint #11678345 — 2021 NEWMAR BAY STAR SPORT

So I just had my oil changed. And when they shut the hood, the hood stop fell out the bottom. They really just glued the hood stop on? This is allowed? And they didn't even do it properly. And I'd know. I'm a former ASE Certified Master Tech. First, they used the adhesive as a spacer to make the square bracket sit 90 degrees to the ground on a curved panel. Unnecessary since you can't see the bracket with the hood closed. Second, they didn't rough up either surface for adhesion and, they didn't put any adhesive BETWEEN the bracket and the body, (except for where they used the adhesive as a wedge spacer). They just put the panel bond over the bracket. Looks like they used half a tube on each one. The bracket has 2 holes in it for #8 screws. Why didn't they use those? The panel adhesive costs like $80-$100 bucks a tube. 4 bolts with washers and nyloc nuts are about $2.  Imagine if that had fallen off while driving and bounced up and punctured the LP line, or fuel line, or tire, or G*d forbid a BRAKE LINE. Or even worse. What about when that chunk of steel come bounding out from under my vehicle and goes right through the car windshield behind me. And you just know it would have happened at the worst possible time like going down hill in a construction zone at night in the rain. Now those things did not happen this time. But have they? I pulled the remaining adhesive off BY HAND with very little effort. How many other parts have they just “glued on”? They make a lot of motorhomes. Is this their normal practice? How many accidents have they caused they don’t even know about? Please investigate this company’s production practices.