NHTSA Complaint #11433027 — 2013 CADILLAC SRX EXTERIOR LIGHTING

Complaint Details

ODI Number	11433027
Vehicle	2013 CADILLAC SRX
Component	EXTERIOR LIGHTING
Date of Incident	September 15, 2019
Date Filed	September 15, 2021
Mileage	62,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

The contact owns a 2013 Cadillac SRX. The contact stated while driving at night, the low-beam headlight did not provide adequate illumination for safe driving. The high-beam headlight was used to provide adequate illumination to drive safely at night or in low-light driving conditions. The contact took the vehicle to the dealer who stated there was nothing that could be done except replacing the headlamps. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 62,000.

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