NHTSA Complaint #11432873 — 2016 SUBARU OUTBACK
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11432873 |
| Vehicle | 2016 SUBARU OUTBACK |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
I drove my car several miles to a ferry without any problems. I turned off the ignition and the car sat on the ferry for less than five minutes. When I tried to start the car, the battery was completely dead. The ferry driver had to return to the island side with just my car, which they pushed off the ferry. My husband came and jump started the battery. The car was driving very jerkily after that for about ten minutes. We immediately took the car to an independent service center technician, who tested the battery and said the battery was fine. We stopped to fill it up, thinking maybe there was air in the fuel tank or something. When we restarted it, the problem was gone. I researched online and discovered that electrical/battery problems are common with Subaru Outbacks. This was/is a safety problem because apparently I could be stranded anywhere. This car has died in the driveway many times in the five years we have owned it. This was the first time it died on a trip. There was no warning message or symptom of any kind - car was driving fine, then completely dead after five minutes of being off.
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