NHTSA Complaint #11432834 — 2011 SUBARU OUTBACK VISIBILITY/WIPER

Complaint Details

ODI Number	11432834
Vehicle	2011 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	September 10, 2021
Date Filed	September 13, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

- Windshield cracks instead of dings (6 separate occasions now) - Cracks across windshield hamper visibility - The minute dings that result in window cracking/failure have been observed by technicians at Safelite and possibly other auto glass repair companies who have replaced the windshield (in the previous 5 replacements) and I have photos of the current window ding/crack. Each time there is a small ding it immediately results in a large crack. - The windshield was inspected by the auto glass repair techs employed by the repair companies suggested by the insurance company. -No warning other than hearing the rock or whatever item that glanced off the windshield.

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Other VISIBILITY/WIPER Complaints

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