NHTSA Complaint #11432812 — 2016 MINI COUNTRYMAN ELECTRICAL SYSTEM:IGNITION

Complaint Details

ODI Number	11432812
Vehicle	2016 MINI COUNTRYMAN
Component	ELECTRICAL SYSTEM:IGNITION
Date of Incident	September 7, 2021
Date Filed	September 13, 2021
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The contact's daughter owns a 2016 Mini Cooper S Countryman. The contact stated that his daughter was informed by an independent mechanic that the vehicle could be started without the ignition key. The contact stated that his daughter tested the vehicle while the keys remained in the residence with him. The contact stated that his daughter was able to start and drive the vehicle without the ignition key. The dealer was made aware of the failure and advised the contact's daughter that she would be responsible for the cost of the diagnostic test and repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 60,000.

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