NHTSA Complaint #11432794 — 2017 FORD MUSTANG

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11432794
Vehicle 2017 FORD MUSTANG
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The passenger door has unlatched randomly 3 times in the span of 1 year, first time I thought the door was not properly closed, It happened twice yesterday and I'm sure the door was correctly closed. Q:What component or system failed or malfunctioned, and is it available for inspection upon request? A: Door latching system. Yes it is available Q: How was your safety or the safety of others put at risk? A: The left door unlatches randomly while traveling on the highway. My wife was seating in the passenger seat yesterday when it happened. Door could have opened if she was leaning on it. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: It has happened 3 times, always on the highway traveling at highway speeds in the span of 1 year, I thought the first tie I left the door open, it happened twice yesterday, I'm sure the door was correctly closed. No dealer have tried to reproduce it (I doubt they can) Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A:. No only the door opened message in the dashboard after the door unlatches.

Related Complaints for the 2017 FORD MUSTANG

Other STRUCTURE:BODY Complaints

#11695240 OVER THE LAST FEW MONTHS MY PASSENGER DOOR COMES AJAR AT HIGHWAY SPEEDS. THIS IS EXTREMELY DANGEROUS. I HAVE NOTED TH...
#11694865 I have being having issues with the doors unlocking not completley but to the second lock, the open door light will s...
#11672889 While driving 45mph, my passenger door suddenly opened, and I received a notification on my car's dashboard warning m...
#11664132 Passenger door opens consistently when hitting bumps in the road. Door ajar warning comes on instantly and car beeps.
#11584769 The passenger side door keeps unlatching itself. So, when I am driving on a street, I will sometimes occasionally get...

Recent Complaints for the 2017 FORD MUSTANG

#11714927 BACK OVER PREVENTION The contact owns a 2017 Ford Mustang. The contact stated that while reversing, the rear-view camera displayed a disto...
#11711521 BACK OVER PREVENTION The contact owns a 2017 Ford Mustang. The contact stated that there were intermittent failures with the rear-view cam...
#11710872 SEAT BELTS The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (Seat Bel...
#11710759 SEAT BELTS The contact owns a 2017 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (Seat Bel...
#11700983 SEAT BELTS While backing up my rear view camera finally went completely out. I have 3 recalls and it's been way over a year or b...
Check any vehicle history by VIN - Free vehicle history report