NHTSA Complaint #11672889 — 2017 FORD MUSTANG
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11672889 |
| Vehicle | 2017 FORD MUSTANG |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
While driving 45mph, my passenger door suddenly opened, and I received a notification on my car's dashboard warning me that the door had opened. When it was safe to pull over, I was able to shut the door but this has been the second time this has occurred, the first being about 2 months earlier while I was driving on the free way going 65mph. This is very dangerous since if my door opened while I was driving, my belongings could fall out of my car while driving, my passenger would be put at risk, and my door could potentially hit another car next to me. Ultimately, my passenger door's lock failed and it is available for inspection upon request. The door failing to stay locked while driving put me and my passenger at risk. The vehicle has not been inspected since I looked online and many others with my car have this issue, but Ford requires hundreds of dollars just to inspect which I can not afford right now. There was a warning sign on my car's dashboard that my passenger door opened while I was driving.
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