NHTSA Complaint #11432673 — 2015 JEEP WRANGLER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11432673
Vehicle 2015 JEEP WRANGLER
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NM

Consumer Description

While driving on the Interstate in the city at approximately 60-65 MPH, the Jeep Wrangler steering wheel and vehicle started to shake excessively. I initially thought I had a tire blowout. I quickly slowed down and pulled over. Inspecting the vehicle I did not notice any tire issues and could not figure out why the vehicle vehemently shook. We were very scared when this happened and thought we were going to crash into another vehicle/barrier and/or vehicle was going to flip. I typically don't dive the Jeep Wrangler on the Interstate and we were extremely concerned for our safety in the vehicle after this experience. I scheduled an appointment with the dealership to inspect the vehicle. During their inspection, they quickly identified it as steering dampener and was told this is a known issue with Jeep Wranglers, but Jeep does not cover the repair. I contacted Jeep Customer Service to place a customer complaint and was also told they know many instances of this "Death Wobble" but no recall has been issued yet. There were no warning lamps, messages, or other symptoms of the problem prior to this incident.

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