NHTSA Complaint #11432580 — 2018 FORD ESCAPE

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11432580
Vehicle 2018 FORD ESCAPE
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NH

Consumer Description

Was given inspection sheet on car after brought into Auto Fair Ford for Oil Change and they were suppose to do a front end alignment. Person came to me hand paper work work to me and said I was all set. Left to go on a trip with car and did not look at paper work until a week later. On from it talked about replacing rear trailing arm bushings and dog bone control arms the car only has about 39,000 miles on it. In look up on sites had noticed on past escapes that they had a recall on this same items. My car is a 2018 Ford Escape. First of all the Ford place I brought the car to should have told me about the problem right away verbally. The trailing arm needs to be looked at on these cars

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