NHTSA Complaint #11432246 — 2018 RAM 1500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11432246 |
| Vehicle | 2018 RAM 1500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
8.4 inch Uconnect display has intermittent "ghost" pressing buttons. This causes the radio station to change, settings to change, back up camera to activate for minutes at a time, and now phone calls are being terminated. I am in Illinois and we have a "hands free" law for cellular phone use. The phone calls being randomly terminated could interrupt emergency communications. This random termination of phone calls is a huge distraction because you look at the radio display to see what is going on and then try to interact with the display to fix it. The root cause of this is the bubbling or delamination of the 8.4 inch Uconnect display. This delamination has been a known issue since 2013. My delamination issues are getting worse. I continue to report these issues to Uconnect, but they tell me there is nothing they can do.
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