NHTSA Complaint #11432240 — 2014 FORD FOCUS

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11432240
Vehicle 2014 FORD FOCUS
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

I know exactly what's wrong because it's a recall that's on certain Ford focuses of this year but apparently not mine for some reason even though I have the problem but it's the emissions control valve that's stuck open my car stalls out after I fuel. I'm having an extreme loss of power sometimes just being me having to push the pedal more down to losing all acceleration all together to where it shuts down the cruise control when I'm on the highway. It's running real rough on idle all of which are signs of this recall but because it's not covered under my car I'm having to pay $100 just to put the car in the shop to have them look at it and tell me what I already know and then I'm going to have to pay whatever it costs to repair it which I'm sure it's going to be 3 to $500 for a problem they've already admitted to lying about before and obviously are lying about now when they say that this series of Ford focus 2014 was not affected so now I have to pay out of pocket for being a Ford customer so I hope it's worth it to them to lose me as a customer for the rest of my life because of something that would have cost them two or $300. And my family for generations have been lifelong ford buyers my family is well known at our local trotter Ford my grandparents literally buy a new car every year and say they're taking their business elsewhere after finding out about this so I don't see where they think they're saving money by lying like they are.

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