NHTSA Complaint #11432071 — 2016 CHEVROLET SUBURBAN

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11432071
Vehicle	2016 CHEVROLET SUBURBAN
Component	ELECTRICAL SYSTEM
Date of Incident	September 7, 2021
Date Filed	September 7, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

At low speeds while steering, the steering wheel locks up for 1 or 2 seconds causing the vehicle to drive in an unintended direction. This is sometimes accompanied by the electrical system rebooting, and sometimes, there is no warnings at all. It has happened to us 4 times in the last six months. The dealer has had the car twice and is unable to reproduce or diagnose. In addition, sometimes the car has rebooted while driving 60 mph on highways. When this happens, it has engaged cruise control at least three times. I don't view this as unsafe as the steering description given above.

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